

What Sets Us Apart
The FA Prep Promise
The FA Prep Promise is something special to us and it means that should a delay occur out of our hands, you are not expected to pay the price. We will give you a 10p deduction on your Tiered per unit price for every delayed item we prepare.

Prepping Since 2018


FA Prep In
Three Steps
01
Receive
Once ordered we will check the items in on PrepDock which you can see live.
02
Prep
We will then prepare the goods to your needs.
03
Ship
Finally we ship the goods to the end destination showing all shipments and stock updates on PrepDock


A Word From The Owner
I know about the struggles of managing every part of the business on your own, I have been there and it is very hard. I wanted to create an option for E-commerce sellers to be able to run their online business from anywhere in the world without having to worry about space or time.
We have spent a number of years working with our clients to create a business you will be proud to use that doesn't settle and is always looking to improve its experience.
I am always on hand to maintain the personal touch with all our clients, something that differs from the rest
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What Is FA Prep UK?FA Prep UK is a third party fulfilment centre specialising in the storage, preparation and distribution of goods for e-commerce businesses worldwide. We have been fulfilling goods for brands for many years and look forward to fulfilling for many more!
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What Does a Prep Centre Do?A prep centre like ours is responsible for the storage of your items, the preparation for consumer receiving and the delivery to location. We offer many different methods of preparation such as Amazon FBA labelling, bagging, bundling. Also E-commerce Pick & Pack bespoke packaging.
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Do I Need A Prep Centre?This is a question that can only be answered by you however allow us to give you some examples why a prep centre is beneficial. 1 - Storage - We have a very large space to store goods, something that isn't accessible for many. 2 - Time - We take complete control of the logistics, giving you back the time to complete tasks that grow the business rather than maintain it. 3 - Staff - We have a large team that are experienced in this field and can process goods at a fast rate. 4 - Cost - Using a Prep Centre can be more cost effective once you include all the costs of running your own logistics. Staff, rent, rates, waste, electric, water, insurance.
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What Marketplaces Do You Fulfil For?We fulfil for all online marketplaces such as Amazon, Shopify, Wix Stores, eBay and many more! If you have a brand that is looking to sell goods on any online marketplaces get in touch and we will do our best to help.
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What Is Your Opening Times?We are open: Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm Saturday CLOSED Sunday CLOSED Bank Holidays - Subject to date. We give clients notice of these
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Are My Items Secure?Absolutely! We have CCTV all around the warehouse running 24/7 along with alarms and motion detectors. We are also situated on an estate that has businesses running 24 hours a day which reduces risk of theft.
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What If My Items Arrive Damaged?If your items arrive damaged we will get in touch to discuss this with you along with images so that you can correspond this back to the supplier and get the issue resolved.
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What If You Lose or Damage My Items?We have a lost and damaged policy. If your goods are lost or damaged after check in and before check out, we will reimburse the full cost price of these items to you via invoice reimbursement.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.